Our promise
We stand behind
We stand behind
every piece.
Custom items can’t be returned. But if we make a mistake, we’ll make it right. Just tell us within 10 days.
If there's a misprint or defect
1. Tell us within 10 days
Reach out within 10 days of getting your order.
2. Send a photo
Email photos of the problem to orders@rlpressinc.com.
3. We make it right
We’ll reprint it or refund it.
Avoid surprises
Check your sizes before you approve.
Sizes follow each brand's size chart. Not sure? Ask us — we're happy to help.
Look over your proof carefully.
Spelling, names, numbers, colors and placement on your approved proof are what we print.
Screen colors vary a little.
Ink and thread on fabric can look slightly different from your screen. Small color differences aren't a defect.
Questions? Call (718) 447-8557 or email orders@rlpressinc.com.